Privacy Policy

At Sharm Scooters, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

1. Information We Collect

a. Personal Information

When you contact us or make a booking, we may collect:

  • Full name
  • Phone number (including WhatsApp)
  • Hotel name or location for delivery
  • Dates of rental
  • Any additional information you choose to provide

b. Usage Data

We may automatically collect:

  • IP address
  • Browser type
  • Pages visited on our website
  • Time spent on the site

This helps us improve our service and website performance.

2. How We Use Your Information

We use your data for:

  • Processing scooter bookings
  • Communicating regarding your rental
  • Confirming delivery and collection details
  • Improving our services and customer experience
  • Ensuring safety and security during the rental period

We do not sell or share your personal information with third parties for marketing purposes.

3. Sharing Your Information

We may share your information only with:

  • Our delivery and support team (to complete your booking)
  • Legal authorities only if required by law

Your information is not shared with any external advertising or marketing companies.

4. Data Security

We take reasonable technical and organizational measures to protect your personal data from:

  • Loss
  • Misuse
  • Unauthorized access

No method of online transmission is 100% secure, but we do our best to keep your data safe.

5. Cookies

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember your preferences

You can disable cookies anytime from your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold
  • Request correction or deletion
  • Withdraw consent
  • Object to certain types of data processing

To exercise any of these rights, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy or want to request anything related to your data, you can contact us at:

Sharm Scooters
Email: sharmscooters@gmail.com
WhatsApp: +20 101 641 7153
Website: sharmscooters.com